I have a question about my bill. Who do I need to talk to?

Call Customer Service at 919-553-5002 for all questions related to your bill.

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1. I have a question about my bill. Who do I need to talk to?
2. I’m doing some landscape work at my house. Where can I dig?
3. When are you going to trim the trees in my area?
4. What is Load Management?
5. When and how long is the Load Management interruption?
6. Will I feel a difference in my heating / cooling or water temperature using Load Management?
7. Who do I call if I think there may be a problem my Load Management Device?
8. Does the Town accept/recycle used motor oil?